Criminal Record Checks (CPIC)


Fast results for criminal record checks (also referred to as police checks, police certificates, CPICs, criminal background checks and police clearances).

Commissionaires provides criminal record checks for the purposes of employment, visa applications and foreign travel / work permits. We provide criminal record checks, depending on your organization’s requirements, using either the applicant’s name and date of birth only, or using fingerprints, taken using our fingerprinting process. criminal record checks, also referred to as criminal background checks, police clearances, police checks, police certificates or CPIC checks, are processed through the National Canadian Police Information Center (CPIC) database, providing results in as fast as 48 hours. Applications must be completed in the presence of our Commissionaires ID staff, at one of our offices, or at your location with our mobile service. All applicants are welcome with no restrictions on place of residence.

Knowledgeable, friendly Commissionaires’ staff can assist applicants with the process and the necessary paperwork. All results are strictly confidential and are released directly back to the applicant unless the applicant signs a third party consent waiver. Results are obtained by providing the original receipt of payment.

Criminal background check services from Commissionaires:

  • are delivered by friendly, professional and knowledgeable commissionaires;
  • are competitively priced;
  • provide quick results;
  • are available in locations across the country (appointment may be required, call your local Commissionaires’ location to confirm);
  • are provided in multiple languages at many locations;
  • include a convenient and cost-effective mobile service option for group processing of fingerprints - we can come to your location.

How to Get a Criminal Record Check (also referred to as Police Check, Police Certificate, CPIC, Criminal Background Check, or Police Clearance)

We want to make sure the experience of having a criminal record check done with Commissionaires is a pleasant one. Our respectful and friendly staff members are the experts in providing criminal background check services. To speed up the process, all applicants should have all the necessary materials in hand before visiting our office or before we visit yours.

Identification required

Applicants should bring two pieces of valid government issued identification and one must be a photo ID. The following are types of acceptable identification. Please check with your local office for additional types of identification which may be accepted:

  • Passport
  • Driver's Licence
  • Birth Certificate
  • Canadian Citizenship Card
  • Permanent Resident Card
  • Certificate of Indian Status
  • Immigration Documents i.e. work or study permits
  • Military Family ID card (MFID)
  • Record of Landing for Citizenship Applicant
  • Certificate of Live Birth
  • Nexus card


  • It is recommended applicants have with them a letter or file number from the requesting source, if applicable;
  • All identification must be current and not expired.
  • All identification must be original, current and not expired. Scanned or photocopies will not be recognized.

Our experienced staff will be happy to assist in answering any questions.

Payment methods

We accept major credit cards, corporate cheques or cash at most of our locations. 


Commissionaires’ identification services are available at convenient locations across Canada. Please check the location nearest you.


Please check locations to confirm hours of operation and determine if an appointment is necessary.

Frequently Asked Questions about Criminal Record Checks

How long does it take to fill in an application?

The process of filling in a criminal record check application takes approximately 10 minutes. Applications must be completed in the presence of our Commissionaires ID staff, at one of our offices, or at your location with our mobile service.

How are results obtained and how long does it take?

The National Canadian Police Information Center can provide a fax or electronic copy of results to Commissionaires in as little as 48 hours after submission. Results can be obtained in person by the applicant by showing picture ID or they can be received by fax or sent to a third party if this is pre-arranged. The original copy of the results will be available about one week after submission.

Who needs a vulnerable sector check?

A vulnerable sector check is required by applicants working with the vulnerable sector including those working with children, the elderly and disabled. If you are involved with the vulnerable sector and are seeking a criminal record check, please go to your local police detachment.

Will results list actual offense details?

No. Criminal background check certificate results will show either ‘Approved’ or ‘Rejected’ and no details of offenses will be listed.

Is Commissionaires a government agency?

Commissionaires is not a government agency. Commissionaires is a not-for-profit organization employing former military and police as well as responsible citizens of all ages in rewarding careers.


Criminal Record Checks - PDF